What We Offer
More than logistics, we deliver strategic solutions
Import & Export
Specialized Logistics Management & Warehousing
We provide end-to-end inventory and warehousing for healthcare products—with certified processes, continuous monitoring, and a highly specialized team—ensuring maximum traceability, safety, and regulatory compliance.
Inventory Administration
Integrated WMS: automated control of expiry dates, batches, and safety stock with real-time visibility.
Medication Control: dedicated handling for controlled drugs, biological kits, medical devices, and clinical supplies.
Best-in-Class Infrastructure
Refrigerated areas (2–8 °C): cold rooms for highly sensitive products.
Controlled-temperature areas (15–25 °C and 15–30 °C): strict CRT environments.
Advanced physical security: CCTV, motion detection, and individualized access control (biometrics or PIN).
End-to-End Traceability
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Unit-level identification: barcodes and serial numbers for granular traceability.
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Online Track & Trace portal: remote inventory visibility and automatic email notifications.
Nationwide Transportation
Express transportation for healthcare materials with an ANVISA-qualified fleet, broad national coverage, and strict compliance—delivering speed, safety, and full traceability.
ANVISA-Qualified Fleet
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Temperature-controlled vehicles for 2–8 °C and 15–25 °C.
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Periodic audits per regulations for sensitive-goods transport.
Coverage Across Brazil
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Service in 100+ cities, available 24/7 including weekends and holidays.
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Flexible pick-ups and deliveries outside business hours when needed.
Materials We Transport
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Medicines (including controlled drugs and clinical-trial supplies).
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Medical devices, small parcels, and documents.
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Biological samples (UN2814, UN3373, and “Excepted” shipments).
Specialized Reverse Logistics
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Complete forward/return flows with rigorous, efficient procedures.
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Careful assessment, secure controlled storage, and appropriate disposition or responsible destruction—ensuring compliance and sustainability.
Supply Provisioning & Medication Sourcing
We source medicines for clinical studies, comparators, and research materials through a vetted network of specialized distributors—assuring quality, compliance, and transparency across the chain.
Network of Specialized Distributors
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Sourcing for clinical studies, comparators, and diverse materials via certified partners.
Isothermal & Certified Packaging
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Qualified solutions for 2–8 °C, 15–25 °C, and –15 °C to -25 °C.
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Certified packaging for biological materials (UN3373, UN2814, and “Excepted”), including dry-ice supply.
Temperature Monitoring
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Advanced data loggers recording temperature, light, and geolocation in real time (ambient, refrigerated, and frozen).
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Single-use data loggers designed for dry-ice shipments.
Import & Export
Comprehensive cross-border solutions for healthcare products, combining 20+ years of experience with agile processes and rigorous regulatory compliance—so you can focus on strategic outcomes.
Licensing & Regulatory Compliance
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Authorizations for importing and exporting medicines, biological kits, in-vitro tests, medical devices, and clinical-trial materials.
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Full compliance with ANVISA, MAPA, and international authorities.
Expedited Customs Clearance (Formal & Courier)
Fast, efficient processes that significantly reduce clearance times.
Express courier options to facilitate urgent deliveries.
Technology & Specialized Expertise
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Advanced international logistics management systems.
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A highly skilled team with 20+ years in clinical studies and sensitive operations.
Direct-to-Patient Logistics & Patient Support
End-to-end DTP delivery and specialized industry support for managing replacements, returns, and product-complaint analyses—ensuring agility, safety, and regulatory compliance.
Direct-to-Patient (DTP)
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Convenience & privacy: scheduled home deliveries with packaging that preserves confidentiality and thermal integrity.
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Clinical-study participation: home delivery of study kits and materials with specific protocols and personalized scheduling.
Customer Service (SAC)
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Exchange & collection management: individualized scheduling for replacements, complaint pickups, and recalls with auditable, secure flows.
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Reimbursements & export for analysis: efficient processing and full coordination for international lab analysis, including documentation and regulatory support.
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Multichannel support: dedicated assistance via phone, email, and WhatsApp with proactive follow-up.
